Contact Us

We will perform poker server maintenance on 11th of October 03:00AM - 06:00AM GMT for that period all poker clients will not be available

Our primary goal is to provide a trouble-free and enjoyable online environment to our members. In case of any questions or problems, there are various levels of help and assistance from Red Star Poker to ensure your poker experience with us is second to none.

Whether you have a simple game related question, or you have a problem with your money account, our customer support will solve your problem quickly. If you have any questions or problems, contact our customer service department 24/7 by email, telephone or instant message. Emails will be responded to within 24 hours.

Our FAQ might have the answers you are looking for.

Live chat

To talk with Operator, please, click on Live chat banner below:

Support is unavailable from 23:00-6:00 GMT.

Email Support

Please email anytime and your questions will be answered within 24 hours.

General Support
Affiliate Program

Telephone Support

If you want to discuss your problem over the phone - please send us an email with you phone number, and we'll call you back.